Dear Client, Due to the complexity of our sizing and the widths offered (M, W) we strongly advise you to check the US SIZE GUIDE. If you are not sure about your size, please call the store 0207 2590416 or email: begianshoes@paolomoschino.com to be connected with a sales specialist who can guide you with sizing, advise you of stock availability, and to place any orders.

Shipping & Returns

Shipping – UK Only

The shipping cost for United Kingdom deliveries is £40. The order will be delivered within 7 days from the payment receiving date.

*Christmas Closure: Please note that our company will be closed from 23/12/22 to 03/01/2023 so no deliveries will be completed during this time.

Return Policy

To submit a return please login to the account that you purchased the product – https://paolomoschino.com/belgianshoes/my-account/. There is a Refund button next to each product purchased.

Please, read and understand our Return Policy and let us know if you have any questions or concerns before purchasing. Return expenses are covered by the client.

Paolo Moschino Ltd will offer a refund for the original method of payment, for returned goods. Items can be returned within 14 days from the date your items have been delivered and must be in original condition, unworn, and with the original packaging. Please send an email to belgianshoes@paolomoschino.com to request a return, including your order reference. Returns may take 5-7 business days to process from the date of arrival. When returning, please securely pack and seal returned items with the invoice included in an appropriate shipping box or envelope. The original invoice must be included in your return packages.

Feel free to contact us at belgianshoes@paolomoschino.com if you have enquiries about the sizing, purchasing, or returning process.

Please send returns to the following:

Address

Paolo Moschino Ltd, 202 Ebury Street, London, SW1W 8UN

Phone number: +44 (0) 207 730 0445

Opening times: Mon – Fri 10am – 6pm

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